Privacy Policy

This Privacy Policy explains how personal data of users ("user", "you") using services provided by Jamaster LMS is collected, used, stored, and protected. By using our platform, you are deemed to have accepted the practices specified in this policy.

1. Collected Information

Through our platform, we may collect the following types of personal data:

• Identity Information: Name, surname, username
• Contact Information: Email address, phone number
• Account Information: Login credentials, preference settings
• Educational Data: Courses you attend, your progress status, exam results, documents
• Device Information: IP address, browser type, device type, usage data (including cookies)
• Payment Information: Collected only through third-party payment providers (e.g., Stripe, Iyzico). We do not store your payment information directly.

2. Information Usage Purposes

We may use the data we collect for the following purposes:

• To provide and improve platform functionality
• To create accounts and manage login processes
• To provide course registration and progress tracking
• To provide you with information, announcements, and support
• To fulfill legal obligations
• To improve user experience

3. Third-Party Sharing

Your personal data is not shared with third parties except in the following cases:

• With service providers (hosting, analytics, payment infrastructures, etc.)
• To official authorities within the framework of legal obligations
• With your explicit consent

4. Data Retention Period

Your personal data is stored for the period specified by relevant legislation or as long as the processing purpose remains valid. At the end of the period, your data is securely deleted or anonymized.

5. Cookies

Cookies are used on our platform to improve user experience. You can change your cookie preferences from your browser settings.

6. Data Security

We take necessary technical and administrative security measures to protect the confidentiality and integrity of your personal data. However, no transmission over the internet can be guaranteed to be 100% secure.

7. User Rights

In accordance with the Personal Data Protection Law No. 6698 (KVKK) and other applicable data protection laws, as users, you have the following rights:

• Access to your personal data
• Request correction of incorrect or incomplete data
• Request deletion or destruction of data
• Object to processing activities
• Withdraw your explicit consent

You can contact us at [email protected] for your requests.

8. Policy Updates

The Privacy Policy may be updated from time to time. Changes become effective when published on our website. It is recommended to follow updates.

Contact

As Jamaster LMS, we value your data. Do not hesitate to contact us for your questions or requests.